IMPORTANT SERVICE INFORMATION
+++ Right now shipping will continue as usual with some restrictions for certain countries! +++
Update 24.April 2020:
We are happy to announce that we will reopen our store in Möttingen which had to remain closed because of the coronavirus. The situation in Germany has been getting better but it's not over yet.
Our actual store hours are Monday, Tuesday, Thursday and Friday from 14-18h, Friday also in the morning from 9-12h and Saturday 9-12h as usual. Wednesday the store will remain closed.
We kindly ask for 2 things:
1) If you plan to visit us please schedule an appointment - we don't want too many people to be in the store at the same time.
2) Please wear a mask in order to protect yourself and of yourse our team!
We thank you for your cooperation and apologize for any inconvenience.
The coronavirus (Covid-19) has turned our daily life upside down, closed schools and stores, curfews in some countries, social distancing, life right now is not like it used to be.
We can assure you that here at Buinger we will continue to provide the same awesome service like before. We had to close our store for the safety of our customers and our team but shipping will continue and you can call us Monday, Tuesday, Thursday and Friday from 9-12 in the morning or if you would like to communicate in English you can send us an email.
We have a large inventory so that we are able to provide a variety of products over the next weeks. We are still getting new shipments so don't worry if an item is not in stock.
Internally we are striving to make the best decisions regarding protective measures. All departments (shipping, repairs and customer service) work in shifts to minimize the risk for our team.
This has no effect on the efficiency of each single department.
If there are any unexpected delays (during transport, especially international shipping) please be patient, right now that is normal though we've had positive feedback from customers in many countries who received their goods quickly.
We apologize for any inconveniences, we are in a difficult time and find ourselves in uncharted waters. Our best wishes to you and your familes as we all sail through the storms the days ahead together.
If you have any questions please contact us at firstname.lastname@example.org at any time.
Stay safe and healthy!
Your Buinger Team